Coronavirus FAQs

Following the latest Government announcement, we are very pleased to announce that we are open and can’t wait to welcome you back to Your Glorious Corner of Devon.

Our phones are currently very busy and we are endeavouring to answer as many calls as possible so please keep an eye on this page that will be updated with the latest information as it becomes available. If you have any further questions that are not answered below, we kindly ask that you contact us by email at or fill in the Contact Us form

For the latest advice concerning COVID-19 please visit

Here are some of the most common questions we are being asked about Coronavirus (COVID-19) and the steps we are taking to prevent the spread and how it may affect your holiday.

Are you open?

Yes. We are pleased to announce that we are open and look forward to welcoming you to Your Glorious Corner of Devon.

What accommodation is available to book?

All of our self-catering accommodation including Touring Caravan and motorhome pitches, Holiday Homes, Cottages, Apartments and Luxury Lodges are available to book.

Is there a minimum number of nights to stay?

For touring and camping, there is a minimum 3 nights stay. Hardstandings and Super Pitches are available on a Saturday to Saturday basis only in the summer months.

Are the shared toilet and shower blocks be open?

Yes our fully heated shared shower and toilet blocks are open and available to use. You will need to wear a face mask and keep socially distanced when using our facilities.

Is the park open as usual?

In line with the latest Government guidance not all of our facilities may be open during your stay.

Although no longer mandatory from July 19th 2021, we are still encouraging guests to wear face coverings and observe social distancing in our enclosed public areas.

What facilities will be open/available?

We are monitoring the situation and Government announcements very closely and will open the facilities we can as more guidance is given. Below we have outlined what facilities will be available. Please check back as information will be updated as soon as it is available.

Swimming Pools

Our indoor swimming pool is open and the outdoor swimming pool is open from May 29th until September 10th 2021.

Swimming sessions will need to be pre-booked via our online booking system. For guests staying with us, swimming sessions can only be booked 28 days in advance. For day visitors, slots are released on short notice and must be booked online. Please check our booking system for availability.

To help maintain social distancing the number of people allowed in the swimming pool areas will be limited but from the 19th July 2021 we are increasing the number of swimmers permitted for each sessions.

We ask that you please arrive swim ready in your costume. Storage for your belongings will be provided on the poolside and access to the changing rooms and showers will be available after your swim.

Sauna and Steam Rooms

From July 19th 2021 the sauna and steam rooms will be open with an enhanced cleaning regime. A maximum of 2 people will be allowed in each at any one time.


Indoor and outdoor tables are available to reserve in Amelia’s Café . Tables can be booked via our online booking system.

Reserved tables will be held for 15 minutes, if after this time the table is not taken it will be released on a first come first served basis.

Food and drinks can be ordered from your table on our ordering app or at the designated ordering point. All food and drinks will then be served directly to your table.

We can only accept card payments in the restaurants.

The Swan pub is closed until further notice.





















The gym is open for Cofton holiday guests, day visitors and Ashburn Springs members. There is a limit of 3 persons in the gym at any one time.

Exercise classes have now resumed – please see our full timetable.

Amusement Arcade


On-site Shop

Open everyday. social distancing measures in place, please pay attention to the signage that limits access.

Payment in the shop can be made with card or cash.

Card Payments

Please note that all our venues accept card payments only, the on site shop can accept card or cash.


Should you need to check your bank account or withdraw cash during your stay, we have an ATM located in the main complex building at the bottom of the stairs leading to Amelia’s.

Fish & Chip Shop

Open for takeaway from April 12th – October 30th



Soft Play Area

The soft play area in Amelia’s is now open.

Fishing Lakes


Is there any evening entertainment?

Yes there is evening entertainment every night in the Warren Retreat.

There is no longer a booking system in place for evening entertainment. Tables will be allocated by staff on a first come first served basis and occupancy will still be limited to the table plan we have in place.

Take a look at our Evening Entertainment to see what’s on during your stay.

What if I book a holiday and I am unable to travel or the park is closed?

We want you to be able to book your holiday with us in complete confidence which is why all new and existing bookings are covered by our Coronavirus Customer Promise. Should your holiday not be able to go ahead as planned due to the coronavirus, our Promise ensures you can move your holiday to a later date or receive a full refund.

Can I reschedule my holiday for later in the year?

Yes. We would not want you to miss the opportunity to visit us in this glorious corner of Devon so if you would like to re-book your holiday with us for arrival later in the year please contact us by email at and we will be happy to arrange this for you.

I have booked a holiday but am unsure if I can travel, do I still have to pay my balance?

Yes, you do still need to pay the remainder of your balance which is due 6 weeks prior to arrival. Should you wish to change your dates to a later date then please email us at

We kindly ask customers who have stayed with us or used our facilities to inform us if they have been diagnosed with Coronavirus, or have been in close contact with someone who has been diagnosed.

What procedures have you put in place to combat the virus?

We have put the following procedures in place to ensure the well-being of our guests and staff members alike:

We have a fully trained in house cleaning team who have increased their cleaning frequency of high usage areas, using antiviral cleaning solutions.

We have installed new hand wash sinks with antibacterial soap and paper towels at all the entrances to our main complex, along with signage informing guests, visitors and staff to wash their hands before and after entering.

Face coverings are to be worn in all indoor communal areas. This includes the toilet and shower blocks.

All Cofton staff have received training in what symptoms to look for and what to do if someone shows signs of infection. They have also been instructed to wash and sanitise their hands regularly throughout their day at work and wear the necessary PPE where appropriate.

Are you undertaking any extra cleaning measures?

To help minimise the risk of Coronavirus spreading we have increased the amount of cleaning and disinfecting to our accommodation and facilities, including all touch surfaces and all high traffic areas.

This also includes all elsan points and the launderette facilities.

Booking system in place for activities, swimming pool and restaurants.

Reduced numbers allowed in the swimming pool, shop, reception and restaurant.

Camping and Touring Caravan Toilet Blocks

Toilet and shower blocks are open and are subject to a strict cleaning regime. We politely ask all those using the facilities to wear a face covering and keep socially distanced from other guests.

Where possible we ask that you please use your own facilities.

Page last updated: 24th July 2021

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